Findings from LNM’s recent research on ‘proxy’ internet use have just been released. A full report and online consumer tip-sheet are available here (in PDF and Word Doc formats). The project was conducted for ACCAN – the Australian Communications Consumer Action Network – over 2015 and 2016. The project explored the ways in which people help others to make use of the internet – in particular carrying out online activities and processes on someone else’s behalf. The project found that despite proxy internet users commonly involving themselves in important and/or ‘risky’ online activities – e.g. banking, personal finances and purchasing goods, few have considered the possible implications of their help to both themselves, or the person they are assisting.
